Services

WE OFFER ONE STOP SHOP SERVICE FOR GAMING OPERATORS

Playvegas88 is an open framework designed to integrate content and deliver an unparalleled experience for Game operators and their players.

Playvegas88 provide operators complete control and flexibility. It gives them access to all the tools they need to configure their customer-facing front-end solutions across any channel and device.

Playvegas88 is fully optimised across all platforms, allowing a seamless offering and experience. It is fully integrated into a fully-functional administration management system.

Playvegas88 supports a multitude of languages and markets and comes complete with a full CRM, reporting & analytics, and player communication tools. Administration functionalities include cashier integration, personalised login and registration, and cross-platform bonus and promotions capabilities.

Through our Hosting division we offer product design, operational management, internal and external marketing, fully customisable applications, and 24/7 live support to ensure that operators and their players receive a fully optimised gaming experience.

Key components include:
  • On-going support
  • Games development kit
  • Support for all gaming standards
  • Data integration and warehousing
  • Seamless third party wallet integration
  • Multiple game integration frameworks
  • Single player account across all products
  • Real-time content and competitor performance league tables

AWS HOSTING

We take care of all your hosting needs focused on the gaming jurisdiction. We ensure the platform runs without fail and to 100% functionality.

This includes:

  • Image hosting
  • DDoS prevention
  • DNS management
  • 3rd party services
  • Geo-location services
  • Maintenance services
  • Client and banner hosting

We can address any specific business requirement. Our feature-rich hosting services offer complete operational optimisation to ensure your business runs efficiently and smoothly and without any downtime.

e-Wallet

We support credit card processing gateways, acquirers, e-wallets, Electronic Funds Transfer (EFT), worldwide bank draft pay-out options via local banks, wire transfer, prepaid cards, and many more through our comprehensive e-Wallet system.

We strive to meet the specific needs of our clients. We can tailor a particular payment model to suit the specific fiscal requirements of each customer.

UNPARALLELED CUSTOMER SERVICE

We ensure that every element of the products we offer is supported 24 hours a day, seven days a week and 365 days a year.

Our email and telephone customer support is provided by a highly skilled team of industry professionals. We provide industry leading response times

Our expert support team is able to guide customers through the entire gaming journey. We place our operators and their players at the core of our operations and, in doing so, ensure every query and issue is heard and dealt with appropriately.

FRAUD PROTECTION

We pride ourselves on our robust, certified, and secure products, software and platforms that keep customer organizations happy and their players safe. Our intuitive risk management tools monitor every aspect of a gaming operation and provide automated alerts. This ensures that any suspicious activity is swiftly detected, preventing any fraudulent behaviour.

Customers rely on our extensive expertise backed by our best-in-class technology to help prevent and combat fraud and ensure their business remains fully operational at all times.

OPERATIONS TEAM ON DEMAND (SME)

We supply our partners with unrivalled gaming products powered by our player management platform created by our team of gaming domain experts. We provide services including reporting and analysis and real-time online monitoring to help our partners make the most of their investments.

Our financial reporting and analysis tools include:
  • Player payout approval
  • Dispute withdrawal requests
  • Wagering calculations
  • Procedure submittal
  • Document review
  • And many more